Make a claim

What to do when you need us most

We know how distressing it can be if anything happens to your treasured musical instrument or equipment. Our aim is to get you playing again as quickly as possible, while offering the support you need during a difficult time.

To make a claim, call 020 8557 2354, Monday to Friday 9am – 5pm

If you’re outside the UK, please call 0044 (0)20 8557 2354


Out of hours

We know claims don’t wait for working hours. If you need to get in touch at any other time, you can either fill in our online form or call 020 8557 2354 and leave a message. Our experienced and knowledgeable claims handlers will get back to you as soon as they can on the next working day.