Close-up of a tattooed hand playing an electric guitar, focussing on the fingers and guitar strings.
Close-up of a tattooed hand playing an electric guitar, focussing on the fingers and guitar strings.

Playing. Travelling. Gigging. It’s covered.

Free Lark Music guitar insurance with qualifying guitar purchases, in-store, at Gibson Garage London

WHAT’S COVEREDPLAN YOUR VISIT

One year’s free insurance cover available with qualifying guitars between £1,500 to £10,000, for UK residents, covers against accidental damage, loss and theft in the UK. Offer to be taken up in-store at Gibson Garage London. Terms, eligibility and policy conditions apply1.

Are you thinking about a new guitar at Gibson Garage London?

Eligible instore purchases now include one year’s free Lark Music guitar insurance, so you can leave the shop with your guitar protected.

The cover protects against accidental damage, loss and theft anywhere in the UK, so accidental knocks, drops, loss and theft while travelling are covered (subject to policy terms). In the event of a claim your guitar could be repaired or replaced, with your choice of repairer, and you would be covered for hire costs on a similar guitar while you wait.

The offer is easy to take up and can be activated in minutes by asking the Gibson staff at the checkout.

What’s covered:

Against accidental damage, loss and theft anywhere in the UK
No excess on the covered guitar(s)
Lark Music pay over 95% claims2
In the event of a claim your guitar(s) could be repaired or replaced
You can choose your own repairer and you’ll be covered for guitar hire costs while you wait

Free cover – at a glance

  • One year’s free Lark Music guitar insurance with qualifying purchases at Gibson Garage London
  • UK residents buying qualifying guitars at Gibson Garage London are eligible for this offer
  • Simply choose your guitar, activate the offer in-store at the checkout and leave with your new guitar protected
  • The policy will normally start from the date of the guitar purchase and continue for 12 months, unless cancelled earlier
  • The policy can be cancelled at any time in accordance with policy terms
  • The offer is available for 12 months from February 2026
  • Terms, eligibility and policy conditions apply1
Person playing an electric guitar in a dimly lit room with bottles and a framed picture visible in the background.
A man in a hat and brown jacket plays an acoustic guitar whilst sitting on a patterned green sofa.

Who can get it? (Eligibility)

This offer applies to one free policy per qualifying guitar or guitars.

To qualify for the offer, you must:

  • Purchase a new guitar at Gibson Garage London, of value between £1,500 and £10,000
  • Make the purchase during the offer period (12 months from February 2026)
  • Make the purchase in-store and complete the Lark Music online registration journey (ask staff in-store for details)
  • Meet the eligibility criteria specified in the application journey and policy terms

Important information:

1Offer valid on guitar purchases between £1,500 and £10,000 instore at Gibson Garage London. For UK residents, applies to one free policy per qualifying guitar or guitars. See link for full terms. 295% claims payout rate based on claims between November 2024 and November 2025.

About Gibson Garage London:

Gibson’s flagship London store is an immersive space just off Oxford Street at 61-62 Eastcastle Street (W1W 8NQ); the brand’s first Garage outside the US. The 4,500 sq. ft hub features over 300 guitars across Gibson, Epiphone and Kramer, a Custom Shop Made‑to‑Measure experience, and a live stage for performances and events.

Launched in February 2024, the Garage brings the Nashville concept to the UK, combining hands‑on guitar demos with artist showcases and evolving gallery exhibits.

Showroom with a large illuminated

Store details & hours:

Gibson Garage London
The Ultimate Guitar Experience
61-62 Eastcastle Street, London, W1W 8NQ

Mon-Fri 11am-7pm
Sat 10am-7pm
Sun 12-6pm

Tel: +44 20 4570 5400

FAQs:

Can I activate the offer online?

No, activation is in-store only at the Gibson Garage London.

Which guitars qualify?

Guitars priced between £1500 and £10,000 purchased instore at Gibson Garage London. The Gibson staff will confirm eligibility at the checkout.

Who is eligible for this offer?

This offer is open to all residents in England, Northern Ireland, Wales and Scotland aged 18 years or over.

Where am I covered?

The free insurance covers you at home or travelling in the UK.

What’s included in the cover?

The free insurance covers against accidental damage, accidental loss and theft. In the event of a claim Lark Music may offer repair or replacement options, subject to policy limits and conditions. You can choose your own repairer and you will be covered for guitar hire costs while you wait.

How long does the free cover last?

The free insurance policy normally starts on the date of the guitar purchase and lasts for 12 months, unless cancelled earlier in accordance with policy terms.

Who provides the insurance?

Lark Music Insurance (a trading name of Howden UK Bokers Limited). The free insurance policy is provided under Lark Music’s Keynote product, underwritten by Allianz.

How do I make a claim?

To make a claim, either:

Visit the Lark Music website at: www.larkmusic.com/existing-customers/make-a-claim/ select your service, then follow the instructions on the next page.

Or call Lark Music on 03331 886 583 (Monday to Friday 9am to 5pm).

What’s the difference between the manufacturer’s warranty and the free insurance policy?

A manufacturer’s warranty is a guarantee that a product will work as expected for a certain time period. For example if your guitar fails due to manufacturing defects on parts and pickups, your Gibson warranty would cover repair or replacement. Insurance provides protection for your instrument during the lifetime of the policy, for unforeseen events such as accidental damage, loss, theft, fire and flood.

What happens at the end of the free cover period?

Lark Music will contact you before your free cover period ends and will send you your renewal invite with your renewal quote and details on how you can continue cover. Unless you confirm your details on your renewal invite, no payment will be taken and your policy will expire. You can also cancel your policy at any time during the free cover period.

What happens if I sell my guitar in the free cover period?

The free insurance is not transferable to other instruments if they were not purchased at the Gibson Garage when you took up the free insurance offer. If you do need to make any changes or cancel your cover you can advise Lark Music of the change. If you cancel your free cover you will not pay a fee.

Do I bring the guitar back to Gibson Garage London if I make a claim?

Your insurance policy is with Lark Music and not with Gibson Garage London. If you need to make a claim, you would contact Lark Music directly, details of how to do this will be in your policy documents.

What happens if I am buying the guitar as a gift?

You cannot activate the free insurance on behalf of someone else. However, if you activate the free cover for the guitar you have purchased and then get in touch with Lark Music to transfer the ownership to the gift recipient, we will be able to assist you with that so they can have their new guitar covered and take over the free policy.

Why should I take specialist music insurance? Isn’t this covered on my home insurance?

Not all insurance policies are the same, and there may be some distinct differences between the level of cover a home contents insurance policy provides compared to a specialist music insurance policy. If your instrument is particularly valuable or essential to your work, you may wish to ask questions of your home contents policy such as –

  • Will there be an excess to pay should I need to make a claim?
  • Will any claim be subject to an excess?
  • If I make a claim for my instrument, would this affect my renewal premium?
  • Is my instrument covered automatically or does it need to be specified? Is there a single item limit?
  • Will my instrument be covered outside the home?
  • Will my instrument be covered in commercial venues like rehearsal spaces, pubs or hotels?

How do I contact Lark Music about this offer?

You can contact Lark Music on +44 (0)3331 886 582, Monday to Friday 9am to 5pm, or email keynote@larkmusic.com.