Make a claim

What to do when you need us most

We know how distressing it can be if anything happens to your treasured musical instrument or equipment. Our aim is to get you playing again as quickly as possible, while offering the support you need during a difficult time.

To make a claim, call +4420 8557 2314, Monday to Friday 9am – 5pm


Out of hours

We know claims don’t wait for working hours. If you need to get in touch at any other time, you can either fill in our online form or call +4420 8557 2314 and leave a message. Our experienced and knowledgeable claims handlers will get back to you as soon as they can on the next working day.